Terms and
Conditions
Our terms and
conditions comply with UK legislation and are designed
to ensure that our customers can shop easily and with
confidence with www.philread.org.
Please read them carefully and print a copy for
reference at the time you make an order.
We reserve the
right to change these terms and conditions at any time
and without notice. Any such changes will take effect
when posted on the website and it is your responsibility
to read these terms each time you place an order. By
placing an order you are indicating your acceptance to
be bound by the latest terms and conditions.
These terms and
conditions only cover www.philread.org.
Any other web sites to which you link from this site are
governed by their own terms and conditions. We accept no
responsibility or liability for the content of the
websites which are not under our control.
These terms and
conditions do not affect your legal rights. We are
required by law to tell you that sales can be concluded
in English only and that we do not file copies of
customer contracts.
The contents of
this website are variously the copyright of www.philread.org
or other copyright owners and are protected by copyright
law. All brand names and product names used on this site
are registered trade marks or trade names of their
respective holders. You may read and print only the
material contained on this website solely for personal
and non-commercial use.
You agree not to
adapt, alter or create any derivative work from any
material on this site, or to restrict or inhibit the use
or enjoyment of this site by anyone else.
It is not
permitted to create any link to or from this web site
without prior written consent and www.philread.org
is not liable for any information displayed on
third-party sites which have been linked without our
permission.
By using this
website you agree not to intentionally misuse it. This
website may contain hyper-links to other websites
completely unrelated to us; we are not responsible for
the content or practices of such websites. Service on
this website may be interrupted occasionally and errors
may occur.
Authorisation of
use
Any person is
authorised to view the information, images or texts and
all other content posted on the web site. www.philread.org
may modify the terms and conditions of use at any time,
without prior notice and such modifications shall become
effective upon posting on the web site. www.philread.org
reserves the right to restrict access to its web site
and the content within. All users are responsible to
review regularly the contents of the terms and
conditions found on the web site.
Privacy statement
What information
do we collect and why?
When you place an
order with us, we need to know your name, e-mail
address, home address, delivery address, credit or debit
card number and expiry date and your home and work
telephone numbers. This enables us to authorise your
credit or debit card payments, process and fulfill your
orders and to notify you of your order status.
In order to
monitor the performance of our site we collect the
following information:
-
An IP address to
monitor site traffic and volume
-
A session ID to
uniquely identify you on our site
In order to
fulfill any orders placed with us we collect the
following details:
-
Email address and
telephone number to contact you with regard to the
order
-
Name of Customer
-
Credit card and
delivery address for security fraud checks
What are cookies?
We use “cookies”,
a piece of data stored on your computers hard drive
which contains information about you. If you reject our
sites' cookies (settings in your web browser), you may
be limiting your use of some areas of the site.
Our cookies do not
hold any personally identifiable information.
The information
within the cookie is securely encrypted and can only be
understood by our web site. Our cookies store
information only for as long as you are viewing the
website (Session Cookies).
What we do with
your information?
Any personal
information we collect from you will be used in
accordance with the Data Protection Act 1998 and other
applicable laws. The details we collect will be used:
-
To process your
order, to maintain guarantee records and to provide
after-sales service as well as marketing information
circulation.
-
To comply with
legal requirements
We do not sell
exchange or trade in any way our customer’s personal
information. What is given to us stays with us.
Other websites
This privacy
policy only covers this website. Any other websites
which may be linked to by our website are subject to
their own policy, which may differ from ours.
Delivery
Information
United Kingdom: Royal Mail 1st
Class postage
Europe and Rest of World: Royal Mail Airmail
Postage discounts
for multiple orders are calculated at the CheckOut stage
and applied to the order. This discount varies depending
upon the packed size and weight of the individual items.
In the unlikely
event of your order being lost or damaged in transit,
claims must be made in writing. In the case of
non-delivery, please wait 10 days in case it has been
delayed. Damaged goods received by you must be retained
in case we need to arrange for return and inspection.
Returns Policy
Returns and
Refunds
Please note that no returns are accepted unless they
have been agreed by email beforehand. If returns are
made without this contact being made your chosen course
of action (refund/replacement) may be delayed.
Should your item(s)
be received in a damaged condition you must notify us on
service@philread.org within 3 days of receipt of
your order.
Postage and
packing will not be refunded. It is the customer's
responsibility to return the goods to philread.org at
their expense.
These terms do not
affect your statutory rights.
Your right to
cancel and claim a refund
Under the Distance
Selling Regulations you have the right to cancel your
order and claim a full refund at any time after you
place your order and up to seven working days after you
receive the goods. If you wish to do this please
contact us. We will make the refund as soon as
possible and in any event within 30 days.
Subject to
satisfactory inspection of the goods by us, we will
refund you for the product.
Any returned
product must be complete, unused and in 'as new'
condition (e.g., if you have opened the box to examine
the product you must have done so without damaging or
marking the product or packaging in any way). It should
be returned with the original box, packing and
accessories.
THIS
RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS
Payment Methods
All prices are in
£ sterling.
When you click on
“Buy Now” you are redirected to a secure online
e-commerce application run and managed by our hosting
company
www.names.co.uk.
When you click on
“Checkout” from within your shopping basket, you will be
redirected to PayPal who will take over the management
of your order, the collection of delivery details and
the monetary transaction. Do not worry if you don’t have
a PayPal account – you can either register once there or
click on the credit card transaction button from within
PayPal.
We try very hard
to ensure that all information on this site is accurate.
However, just occasionally, an error can occur. If we
discover an error in the price or description of a
product you have ordered, we will tell you and ask you
whether you wish to continue with your order or cancel
it.
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